Due to the nature of the products, digital download, all sales are final. Orders cannot be cancelled, refunded, exchanged, or returned under any circumstances. It is your responsibility to make sure that any product you purchase is compatible with your software or camera files (you can see full requirements on the product page). You will not receive a refund or exchange if the product is incompatible with your software or camera files. These terms are binding, and apply even if you request a refund through bank chargebacks or third-party payment services, such as Paypal or Stripe.
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